Privacy Policy

Effective date: 15-11-2025   •   Last updated: 2025-11-15 00:00:00

This Privacy Policy explains how Sasta Shopping App ("we," "us," or "our") collects, uses, stores, and shares information when you use our mobile application, Sasta Shopping App (the "App"), available on the Google Play Store.

By downloading, installing, accessing, or using Sasta Shopping App, you acknowledge that your information may be collected and used as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information to provide, operate, maintain, and improve the App.

1.1 Information You Provide

We may collect information that you voluntarily provide, including:

  1. Account Information: Phone number, name, email address, and profile photo, including information received when you use Google Sign-In.
  2. Shipping Information: Full name, delivery address, city, state, postal code, and phone number.
  3. Order Information: Products purchased, order history, order status, quantities, and cancellation reasons.
  4. Wishlist and Cart Information: Products that you save to your wishlist or add to your shopping cart.
  5. Support Information: Information you provide when contacting us regarding your account, orders, or other support requests.

1.2 Information Collected Automatically

When you use the App, certain information may be collected automatically, including:

  1. Device Information: Device model, operating system version, device identifiers, and App version.
  2. Usage Information: Screens viewed, products browsed, searches performed, and interactions with App features.
  3. Log Information: IP address, access date and time, error logs, crash reports, and diagnostic information.
  4. Advertising Information: Advertising identifiers that may be collected by advertising services used in the App.

1.3 Information from Third-Party Services

We may receive information from third-party services that you choose to use with the App.

Google Sign-In

If you choose to sign in using Google, we may receive information authorized by you, such as:

  1. Name
  2. Email address
  3. Google account profile picture

The exact information provided depends on your Google account permissions and settings.

Advertising Services

Our advertising partners may collect advertising identifiers, device information, and advertising interaction data for purposes such as displaying, measuring, and improving advertisements.

2. How We Use Your Information

We may use collected information for the following purposes:

  1. To create and manage your account.
  2. To authenticate users and maintain account security.
  3. To process, manage, fulfill, and deliver orders.
  4. To save and manage your shopping cart and wishlist.
  5. To provide order confirmations and order status updates.
  6. To provide customer support.
  7. To personalize products, recommendations, and search results.
  8. To display and measure advertisements.
  9. To send notifications regarding orders, promotions, offers, or App updates.
  10. To detect and prevent fraud, abuse, suspicious activity, and unauthorized access.
  11. To diagnose technical problems and improve App stability.
  12. To improve our products, services, features, performance, and overall user experience.
  13. To comply with applicable legal and regulatory obligations.

3. Cash on Delivery (COD)

Sasta Shopping App currently supports Cash on Delivery (COD) as a payment method.

For COD orders, we do not collect or store:

  1. Credit card details
  2. Debit card details
  3. UPI credentials
  4. Internet banking credentials
  5. Bank account information

Payment for eligible COD orders is made when the order is delivered.

If additional payment methods are introduced in the future, this Privacy Policy may be updated accordingly.

4. Advertising

Sasta Shopping App may use Google AdMob to display advertisements, including:

  1. Banner advertisements
  2. Interstitial advertisements
  3. Native advertisements
  4. Rewarded advertisements

Google AdMob and its advertising partners may collect certain information, including advertising identifiers, device information, IP address, and ad interaction information.

This information may be used to:

  1. Display advertisements.
  2. Measure advertisement performance.
  3. Prevent advertising fraud.
  4. Provide personalized or non-personalized advertising, depending on your settings, region, and applicable laws.

Google processes advertising information according to its own policies, including Google's Privacy & Terms and advertising policies.

Users may be able to control certain advertising personalization settings through their Google account or Android device settings.

5. Third-Party Services

The App may use third-party services that process certain information according to their respective privacy policies.

ServicePurpose

Google AdMob

Displaying, managing, and measuring advertisements

Google Sign-In / Credential Manager

Optional account authentication

Firebase Services, if enabled

Analytics, crash reporting, notifications, and App diagnostics

These services operate independently and may collect information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of third-party services used within the App.

6. Data Sharing and Disclosure

We do not sell your personal information.

We may share limited information in the following circumstances:

Service Providers

We may share necessary information with trusted service providers that assist us with:

  1. Application hosting
  2. Server infrastructure
  3. Order management
  4. Delivery coordination
  5. Analytics
  6. Customer support
  7. Notifications
  8. Advertising services

These service providers may access information only as necessary to perform services on our behalf.

Advertising Partners

Information may be processed by advertising partners such as Google AdMob as described in the Advertising section of this Privacy Policy.

Legal Requirements

We may disclose information when required to:

  1. Comply with applicable laws or regulations.
  2. Respond to lawful requests from government authorities.
  3. Protect our legal rights or property.
  4. Investigate fraud, abuse, security incidents, or illegal activity.
  5. Protect the safety of users or the public.

Business Transfers

If our business is involved in a merger, acquisition, restructuring, financing, or sale of assets, user information may be transferred as part of that transaction, subject to applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  1. Maintain your account.
  2. Provide App services.
  3. Process and maintain order records.
  4. Fulfill legal, accounting, or regulatory requirements.
  5. Resolve disputes.
  6. Detect or prevent fraud.
  7. Enforce our agreements.

Some information may need to be retained for a longer period where required by applicable law.

You may request deletion of your account and associated personal information as described in Section 10.

8. Data Security

We use reasonable administrative, organizational, and technical security measures intended to protect your information against:

  1. Unauthorized access
  2. Unauthorized disclosure
  3. Alteration
  4. Loss
  5. Misuse
  6. Destruction

However, no electronic transmission, internet service, server, or storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted or stored through the App.

9. Children's Privacy

Sasta Shopping App is not intended for children under the age of 13, or any higher minimum age required under applicable local law.

We do not knowingly collect personal information from children below the applicable minimum age.

If you are a parent or guardian and believe that a child has provided personal information through the App, please contact us.

If we become aware that information was collected from a child contrary to applicable requirements, we will take reasonable steps to remove it.

10. Your Rights and Choices

Depending on applicable law and your location, you may have certain rights regarding your personal information.

Access and Update

You may be able to view and update information such as:

  1. Profile information
  2. Saved addresses
  3. Contact details

through the App.

Account and Data Deletion

You may request deletion of your account and associated personal information by contacting us using the email address provided in the Contact Us section.

Certain information may be retained where required by law or for legitimate purposes such as fraud prevention, dispute resolution, accounting, or regulatory compliance.

Advertising Preferences

You may manage certain advertising personalization preferences through your Google account or Android device advertising/privacy settings.

Notifications

You may disable App notifications at any time through your device's notification settings.

11. App Permissions

Sasta Shopping App may request certain device permissions depending on the features you use.

PermissionPurpose

Internet Access

To load products, authenticate users, process orders, display content, and synchronize data

Notifications

To provide order updates, promotional messages, and important App notifications

Storage / Media Access, if applicable

To allow applicable image or file functionality and manage temporary App content where required

The exact permissions requested may vary depending on your Android version and the features available in the App.

12. Cookies and Similar Technologies

The mobile App generally does not use traditional browser cookies for normal App functionality.

However, third-party SDKs and services integrated into the App may use device identifiers, local storage, advertising identifiers, or similar technologies for:

  1. Authentication
  2. Analytics
  3. Advertising
  4. Fraud prevention
  5. App functionality
  6. Performance monitoring

These technologies are governed by the respective third-party service providers' policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  1. Changes to the App.
  2. New features or services.
  3. Changes to third-party integrations.
  4. Changes to legal or regulatory requirements.
  5. Changes to our data-handling practices.

When we update this Privacy Policy, we will update the Last Updated date at the top of this page.

Where appropriate, significant changes may also be communicated through the App or another suitable method.

We encourage users to review this Privacy Policy periodically.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections available under applicable law.

15. Contact Us

If you have any questions, concerns, privacy requests, or account deletion requests regarding Sasta Shopping App, you may contact us at:

Email: duovibelimite@gmail.com

When requesting account deletion or assistance regarding your account, please provide sufficient information, such as your registered email address or phone number, so that we can verify and process your request.