Terms Condition

Effective date: 15-11-2025   •   Last updated: 2026-09-16 07:04:39

These Terms & Conditions ("Terms") govern your access to and use of Sasta Shopping App (the "App"), operated by Sasta Shopping App ("we," "us," or "our").

By downloading, installing, accessing, registering for, or using Sasta Shopping App, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the App.

1. About Sasta Shopping App

Sasta Shopping App is an online shopping platform that allows users to:

  1. Browse available products.
  2. Search and view product information.
  3. Add products to a shopping cart.
  4. Save products to a wishlist.
  5. Place orders.
  6. Manage delivery addresses.
  7. View order history and order status.
  8. Receive order-related notifications and promotional information.
  9. Use other shopping-related features made available within the App.

Features and services may be added, modified, suspended, or removed from time to time.

2. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to use the App.

If you are under the legal age required to enter into contracts in your jurisdiction, you should use the App only with the involvement and supervision of a parent or legal guardian.

By using the App, you represent that the information you provide is accurate and that your use of the App does not violate applicable law.

3. User Accounts

Certain features may require you to create or sign in to an account.

You may be able to register or sign in using:

  1. Phone number.
  2. Email address.
  3. Google Sign-In.
  4. Other authentication methods that may be introduced in the future.

You are responsible for:

  1. Providing accurate and current information.
  2. Maintaining the confidentiality of your account.
  3. Protecting access to your device.
  4. Ensuring that unauthorized persons do not access your account.
  5. Informing us if you believe your account has been compromised.

You are responsible for activity performed through your account, subject to applicable law.

We may suspend or restrict accounts involved in fraud, abuse, suspicious activity, unauthorized access, or violations of these Terms.

4. Product Information

We make reasonable efforts to display product information accurately.

Product listings may include:

  1. Product name.
  2. Description.
  3. Images.
  4. Price.
  5. Availability.
  6. Variants.
  7. Specifications.
  8. Delivery information.
  9. Offers or discounts.

However, product images, colors, packaging, appearance, dimensions, or other details may differ slightly from the actual product due to factors such as:

  1. Device screen settings.
  2. Photography.
  3. Manufacturer changes.
  4. Packaging updates.
  5. Listing errors.

We may correct inaccurate product information or pricing when identified.

5. Product Availability

All products and orders are subject to availability.

A product shown in the App may become unavailable before or after an order is placed.

We reserve the right to:

  1. Update stock availability.
  2. Limit product quantities.
  3. Discontinue products.
  4. Cancel unavailable items.
  5. Reject or cancel an order where necessary.

If an order cannot be fulfilled, we may notify you using the contact information associated with your account or order.

6. Pricing

Product prices displayed within Sasta Shopping App may be changed from time to time.

The applicable price is generally the price displayed at the time you place the order, unless:

  1. There is an obvious pricing error.
  2. The product information is incorrect.
  3. The order requires correction due to a technical issue.
  4. Applicable law requires otherwise.

Prices may include or exclude taxes, delivery fees, handling fees, or other charges depending on how the App displays such charges.

Any applicable additional charges should be shown before order confirmation where required.

7. Orders

When you place an order, you are making a request to purchase the selected products.

Submitting an order does not necessarily guarantee acceptance.

We may review, accept, reject, or cancel an order due to reasons including:

  1. Product unavailability.
  2. Incorrect pricing.
  3. Incorrect address information.
  4. Suspected fraudulent activity.
  5. Delivery limitations.
  6. Technical errors.
  7. Duplicate orders.
  8. Violation of these Terms.

Once an order is accepted, its status may be displayed in the App.

8. Cash on Delivery

Sasta Shopping App currently supports Cash on Delivery (COD) for eligible orders.

Under COD:

  1. Payment is collected at the time of delivery.
  2. You should provide accurate delivery and contact information.
  3. You should ensure that someone is available to receive the order where required.
  4. Repeated refusal of valid COD orders may result in restrictions on future orders or COD availability.

We do not collect debit card, credit card, UPI, internet banking, or bank account credentials for COD orders through the App.

Additional payment methods may be introduced in the future.

9. Delivery

Delivery times shown in the App are estimates unless expressly stated otherwise.

Delivery may be affected by factors outside our reasonable control, including:

  1. Courier delays.
  2. Weather conditions.
  3. Public holidays.
  4. Transportation disruptions.
  5. Natural disasters.
  6. Incorrect delivery information.
  7. Restricted delivery areas.
  8. High order volumes.

You are responsible for providing a complete and accurate delivery address.

We are not responsible for delivery failures caused by incorrect, incomplete, or outdated address information provided by the user.

10. Order Cancellation

Orders may be eligible for cancellation depending on their status.

Cancellation may no longer be available once an order has been:

  1. Packed.
  2. Shipped.
  3. Handed to a delivery partner.
  4. Delivered.

Cancellation options, where available, may be provided directly within the App.

We may also cancel orders where necessary due to:

  1. Product unavailability.
  2. Pricing errors.
  3. Fraud concerns.
  4. Delivery restrictions.
  5. Operational or technical issues.

11. Returns, Refunds, and Replacements

Return, refund, and replacement eligibility may depend on:

  1. Product category.
  2. Product condition.
  3. Reason for the request.
  4. Time elapsed since delivery.
  5. Seller or supplier policies.
  6. Applicable consumer protection laws.

Where returns are supported, users may be required to provide:

  1. Order details.
  2. Reason for return.
  3. Product photographs.
  4. Packaging photographs.
  5. Other supporting information.

Products may not be eligible for return if they are:

  1. Used beyond reasonable inspection.
  2. Damaged by the customer.
  3. Missing original components.
  4. Returned outside the applicable return period.
  5. Non-returnable due to hygiene, safety, or product-specific reasons, where legally permitted.

Any applicable return and refund policy shown within the App should be read together with these Terms.

12. Promotions, Discounts, and Offers

We may provide:

  1. Discount coupons.
  2. Promotional prices.
  3. Special offers.
  4. Limited-time deals.
  5. Referral benefits.
  6. Free delivery offers.
  7. Other promotional campaigns.

Promotions may have separate eligibility requirements and conditions.

We may:

  1. Limit promotion usage.
  2. Set expiry dates.
  3. Restrict promotions to selected products or users.
  4. Cancel fraudulent or abusive promotional activity.
  5. Modify or discontinue promotions where legally permitted.

Promotional benefits generally cannot be exchanged for cash unless expressly stated.

13. Advertisements

Sasta Shopping App may display advertisements provided by third-party advertising services such as Google AdMob.

Advertisements may include:

  1. Banner ads.
  2. Interstitial ads.
  3. Native ads.
  4. Rewarded ads.

We do not necessarily endorse products, services, or claims made in third-party advertisements.

Your interaction with advertisers or third-party promotional content is between you and the applicable third party.

Advertising services may collect and process information according to their respective privacy policies.

Please refer to our Privacy Policy for additional information regarding advertising and data collection.

14. Third-Party Services

The App may use or integrate services provided by third parties, including:

  1. Google Sign-In.
  2. Google Credential Manager.
  3. Google AdMob.
  4. Firebase services.
  5. Hosting providers.
  6. Analytics providers.
  7. Delivery providers.
  8. Notification providers.

Third-party services operate under their own terms and privacy policies.

We are not responsible for the independent practices, availability, content, or policies of third-party services.

15. User Conduct

You agree not to use Sasta Shopping App to:

  1. Commit fraud.
  2. Place intentionally false or misleading orders.
  3. Provide false account information.
  4. Abuse Cash on Delivery services.
  5. Attempt unauthorized access to another user's account.
  6. Attempt to damage, overload, disrupt, or disable the App.
  7. Reverse engineer the App except where permitted by law.
  8. Introduce viruses, malware, scripts, or harmful code.
  9. Bypass security controls.
  10. Manipulate offers or promotional systems.
  11. Create accounts for fraudulent purposes.
  12. Scrape or automatically extract App content without permission.
  13. Violate applicable laws or regulations.
  14. Infringe the rights of another person or entity.

Violation of these Terms may result in account restrictions, suspension, or termination.

16. Fraud Prevention

We may use reasonable fraud-prevention and security measures to protect the App, users, orders, and business operations.

These measures may involve reviewing information such as:

  1. Account activity.
  2. Order history.
  3. Delivery behavior.
  4. Device information.
  5. IP address.
  6. Suspicious usage patterns.

Orders or accounts may be reviewed, restricted, delayed, or cancelled where suspicious activity is detected.

17. Intellectual Property

Unless otherwise stated, all rights in Sasta Shopping App and its original content are owned by or licensed to [Your Company Name].

This may include:

  1. App design.
  2. User interface.
  3. Branding.
  4. Logos.
  5. Graphics.
  6. Software.
  7. Source code.
  8. Text.
  9. Product presentation.
  10. Databases.
  11. Custom features.

You may not copy, reproduce, distribute, modify, sell, license, or commercially exploit our intellectual property without prior written permission, except where permitted by applicable law.

Third-party product names, trademarks, logos, and images remain the property of their respective owners.

18. App Updates

We may release App updates from time to time.

Updates may:

  1. Add new features.
  2. Improve security.
  3. Fix bugs.
  4. Improve performance.
  5. Change existing functionality.
  6. Remove outdated features.

Some updates may be required for continued use of the App.

Older App versions may stop functioning correctly after major updates.

19. Availability of the App

We aim to keep Sasta Shopping App available and functional.

However, we do not guarantee uninterrupted or error-free operation.

The App may become temporarily unavailable due to:

  1. Maintenance.
  2. Server downtime.
  3. Network failures.
  4. Software bugs.
  5. Third-party service interruptions.
  6. Security incidents.
  7. Events beyond our reasonable control.

We may suspend or modify App functionality when reasonably necessary.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the App and its services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  1. The App will always be available.
  2. The App will always be free from errors.
  3. All product information will always be completely accurate.
  4. All products will remain available.
  5. Delivery will always occur within estimated timeframes.
  6. The App will be compatible with every device.

Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, [Your Company Name] shall not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of the App.

This may include losses arising from:

  1. Service interruptions.
  2. Device compatibility issues.
  3. Third-party services.
  4. Delivery delays.
  5. Unauthorized account access caused by the user's failure to protect their account or device.
  6. Loss of data caused by circumstances outside our reasonable control.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful use of the App or material violation of these Terms.

This provision does not limit any rights that you may have under applicable consumer protection laws.

23. Account Suspension and Termination

We may temporarily or permanently restrict access to an account where reasonably necessary due to:

  1. Fraud.
  2. Abuse.
  3. Security threats.
  4. Repeated fake or refused orders.
  5. Violations of these Terms.
  6. Illegal activities.
  7. Attempts to misuse the App.

Where appropriate, users may contact us if they believe their account was restricted incorrectly.

You may stop using the App at any time.

You may also request deletion of your account in accordance with our Privacy Policy.

24. Account Deletion

You may request deletion of your Sasta Shopping App account and associated personal information.

Account deletion requests may be submitted through any deletion mechanism available in the App or by contacting:

Email: duovibelimite@gmail.com

Certain information may be retained where required for:

  1. Legal obligations.
  2. Order records.
  3. Accounting.
  4. Fraud prevention.
  5. Dispute resolution.
  6. Regulatory compliance.

Please refer to our Privacy Policy for additional information regarding data deletion and retention.

25. Privacy

Your use of Sasta Shopping App is also governed by our Privacy Policy.

The Privacy Policy explains how information is collected, used, stored, and shared when you use the App.

By using the App, you acknowledge that you have had the opportunity to review the Privacy Policy.

26. Changes to These Terms

We may update these Terms from time to time.

Changes may be made to reflect:

  1. New App features.
  2. Changes in business operations.
  3. Changes in payment or delivery systems.
  4. Legal or regulatory requirements.
  5. Security improvements.
  6. Changes to third-party services.

The updated Terms will include a revised Last Updated date.

Where appropriate, significant changes may also be communicated through the App.

Continued use of the App after updated Terms become effective may constitute acceptance of those updated Terms, subject to applicable law.

27. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any mandatory rights available to consumers under applicable law remain unaffected.

28. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.

29. Entire Agreement

These Terms, together with the Privacy Policy and any additional policies displayed within the App, constitute the agreement governing your use of Sasta Shopping App, subject to applicable law.

30. Contact Us

If you have questions regarding these Terms & Conditions, your account, an order, or the use of Sasta Shopping App, contact us at:

Email: duovibelimite@gmail.com

App Name: Sasta Shopping App